Shipping policy

Luca Larenza ships worldwide from our headquarters in Milan, Italy.

Shipping Rates and Delivery Times

Delivery Delays

While we do our best to ensure timely delivery, please note that delays can occasionally occur due to customs inspections, public holidays, or unforeseen circumstances. We are not responsible for delays caused by the courier or customs processes.

Customs Duties and Taxes

Orders shipped outside the EU may be subject to customs duties, VAT, or import taxes, which are not included at checkout.
These charges are assessed by the destination country’s customs office and must be paid by the customer at the time of delivery.
Customs policies vary from country to country, so we recommend contacting your local customs authority for more information.

Important: If the customer refuses to pay import duties or declines delivery for any reason, the order may be returned to us. In such cases, we will refund the product price excluding original shipping costs and any return fees charged by the courier or customs.

Lost or Undelivered Shipments

If your order is significantly delayed or appears lost, please contact us at info@lucalarenza.com and we will assist you in locating your package.